Auto Refund Policy
Last updated: March 15, 2024
Eligibility Criteria
Our auto refund policy is designed to provide a hassle-free experience for our web design clients. To be eligible for a refund, please ensure that you have met the following criteria: you have notified us in writing within 30 days of the project completion, and you have paid all outstanding invoices.
Refund Process
If you are eligible for a refund, please follow these steps: submit a refund request form, provide required documentation, and allow 10-15 business days for processing. Our team will review your request and notify you of the outcome.
- Notification in writing within 30 days
- Payment of all outstanding invoices
- Submission of refund request form
- Provision of required documentation
Refund Amount
The refund amount will be calculated based on the services provided and the amount paid. Please note that we reserve the right to deduct any costs incurred during the project, including but not limited to: design, development, and testing.
Refund Timeline
We strive to process refunds within 10-15 business days. However, please note that this timeline may vary depending on the complexity of the project and the amount of documentation required.
Refund FAQs
If you have any questions or concerns about our auto refund policy, please do not hesitate to contact us. Our team is available to assist you and provide guidance throughout the refund process.
Contact Us
For more information about our auto refund policy, please contact our support team at +1 416 123 4567 or [[email protected]](mailto:[email protected]).
Email: [email protected]
Phone: +1 (067) 629-1029
Address: 107 Bay Street, Halifax, NS B3V 7A7